Dukaan alternatives for Indian sellers

What has changed at Dukaan

Two things are on record. In July 2023 Dukaan replaced 90% of its support staff with an AI chatbot, as Business Standard reported. And Store Leads, which counts live online stores, found 2,087 Dukaan stores in the third quarter of 2026, 19% fewer than a year earlier.

We found no announcement that Dukaan is closing.

What Dukaan costs today

We could not confirm Dukaan's current prices. Its pricing page fills in the numbers after it loads, and the articles that quote them disagree with each other. Open the pricing page yourself, write down your plan fee and any fee charged on each order, and put those numbers next to the ones below.

Five alternatives and what they charge

Shopify's 2% and KartMojo's commission come on top of what your payment gateway charges. Ask Instamojo and ShopDeck whether their fee already covers payment processing, because that changes the comparison.

Run the sum on your own orders

Take a store with 200 online orders a month at ₹800 each, which is ₹1,60,000 in sales.

• Instamojo Lite: 5% is ₹8,000, plus ₹3 on 200 orders is ₹600. Total ₹8,600.
• ShopDeck: 3% is ₹4,800, plus GST at 18%, ₹864. Total ₹5,664 if every order is delivered.
• Shopify Basic: ₹1,994 plus 2% of sales, ₹3,200. Total ₹5,194 before the gateway's fee.
• Instamojo Growth: ₹1,250 a month for the plan, plus 2% (₹3,200) and ₹600. Total ₹5,050.

A plan with no monthly fee is the cheapest one only while your sales are small. Redo this sum with your own order count and average order value before you choose.

Before you move

1. Download your products, customers and past orders as files while your Dukaan account is still active.
2. If you use your own domain, check that you control it at the registrar, so you can point it at the new store.
3. List your best-selling product pages and redirect each old address to the new one. This is what protects your Google ranking.
4. Place a test order on the new store with each payment method before you tell customers.

Where KartMojo fits

KartMojo is built for Indian sellers of physical products. Payments go into your own Razorpay or Cashfree account. Every order gets a GST invoice with the HSN code and the CGST, SGST or IGST split. Cash on delivery comes with a check on whether you deliver to the customer's pincode.

Dukaan does two things better. It has a mobile app, while KartMojo is a web dashboard that works in a phone browser. And a first store goes live faster on Dukaan. The full comparison covers the rest.